User Privacy Protection Policy

Categories of Collected Personal Data

Identification and Contact Data In the account registration process, we collect information such as first name, last name, email address, and phone number. Age verification is an absolute legal requirement – access to the platform is permitted only for persons over 18 years of age. This data allows for the creation of a secure profile and ensures authorized access to services.

Technical Data and System Logs We automatically record data such as IP address, device type, operating system, and browser version. This information is essential for monitoring platform stability, preventing cyberattacks, and optimizing content display according to the user's hardware specifications.

Activity and Transaction Data We process information about how the service is used and the statuses of performed financial operations. Detailed payment data is isolated and handled by certified external entities, which guarantees the highest level of financial protection.

Legal Bases for Data Processing

Data processing processes are based on the following legal foundations:

  • Performance of a contract: When data is necessary to provide services requested by the user.
  • Legal obligation: When Polish regulations impose an obligation to verify identity or age.
  • Legitimate interest: To ensure cybersecurity and prevent fraud.
  • User consent: In the case of voluntary additional services.

Purposes of Using Personal Information

We use the collected data for proper account management, providing efficient technical support, analyzing service performance to implement improvements, and protection against cyber threats.

Retention Period and Data Deletion Principles

We store personal data only for the period necessary to achieve the purposes for which it was collected, or for the time required by Polish law (e.g., tax obligations). After this period, the data is permanently deleted or subjected to an anonymization process.

Sharing Data with Third Parties

Data may be shared only with trusted technical service providers (e.g., server operators) who act on our behalf based on data processing agreements. In situations provided for by law, we may be obliged to disclose data to state authorities in Poland.

International Data Transfers

In cases where our technical partners are located outside the European Economic Area, we apply appropriate safeguards, such as Standard Contractual Clauses, to guarantee a level of data protection consistent with GDPR standards.

Technical Security Measures

We use advanced solutions such as connection encryption (SSL/TLS), intrusion detection systems, and restrictive access control to protect information from unauthorized access by third parties.

User Rights under the GDPR

Every user has the right to access their data, rectify it, delete it ("right to be forgotten"), restrict its processing, and transfer the data to another controller.

Contact for Privacy Matters

To exercise your rights, please contact us at: [email protected]. We treat every inquiry as a priority and respond to it without undue delay.

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